1. Introduction
This Privacy Policy outlines how BullishFx (“we,” “us,” or “our”), a trademark of Oval Capital International Ltd., Hong Kong, collects, uses, discloses, and protects your personal information when you use our Services, including our online trading platform, the Meta Trader 4 application (MT4), and the BullishFx mobile application (BFx Mobile). Oval Ltd., Seychelles provides liquidity and quotation services. By using our Services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide:
- Registration Information: When you open a trading account, we collect your email address, mobile phone number, full name, date of birth, address, nationality, and government-issued identification documents.
- Financial Information: This includes bank account details, payment information, trading history, transaction details, and any other information related to your financial transactions with us.
- Transaction Information: We collect details of your trading activities, including orders placed, instruments traded, amounts invested, and profit/loss information.
- Communication Information: We retain records of your communications with us, including emails, support tickets, and phone calls. This information may include your email address, mobile phone number and the content of your communications.
2.2 Information We Collect Automatically:
- Technical Information: We collect your IP address, device identifiers, operating system, browser type, and usage data related to your interaction with our Services.
- Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our platform, enhance your user experience, and collect information about your browsing behavior.
3. How We Use Your Information
- Providing and Improving Services: We use your information to operate and maintain our Services, process transactions, provide customer support, personalize your experience, and improve our platform’s functionality.
- Communication: We use your email address and mobile phone number to send you essential communications, such as one-time passwords (OTPs), account recovery information, trade confirmations, important notices, and marketing materials (if you have opted in).
- Compliance and Legal Obligations: We may use your information to comply with applicable laws and regulations, respond to legal requests, prevent fraud, and cooperate with law enforcement agencies.
- Risk Management: We use your information to assess and manage risks associated with your trading activities, monitor for suspicious behavior, and ensure the integrity of our platform.
4. How We Share Your Information
- Third-Party Service Providers: We share your information with third-party service providers who assist us in providing our Services, such as payment processors (“Conciliators”), technology providers, and customer support companies. We have agreements with these providers requiring them to protect your information. Note that Conciliators may have different service fee policies.
- Affiliates and Related Companies: We may share your information with our affiliates and related companies for business purposes, such as marketing and customer support. You are explicitly prohibited from allowing these entities to trade on your behalf or hold funds for trading purposes.
- Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or regulatory organizations if required by law or legal process. This includes complying with laws and regulations in Hong Kong in the event of a dispute.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is foolproof, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights, please contact us through the support channels provided on our platform.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us to request its deletion.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will post any changes on our platform and notify you as required. Your continued use of our Services after any modifications constitutes acceptance of the revised Privacy Policy.
